Template notice: This page is a general-purpose template prepared for HardRx.com and is provided for informational structure only — it is not legal advice. Before publishing, please have this document reviewed and finalized by a licensed attorney familiar with telehealth, pharmacy, and health-data (HIPAA) regulations in the states where HardRx operates.
Hard Health ("HardRx," "we," "us," or "our") operates the website located at hardarx.com (the "Site") and the telehealth services offered through it. This Privacy Policy explains what information we collect when you use the Site or our services, how we use and share that information, and the choices available to you.
By using the Site or submitting information through our health questionnaire, you agree to the collection and use of information in accordance with this policy.
We may collect the following categories of information:
We use the information we collect to:
We do not sell your personal or health information to third parties for advertising purposes.
Information you provide as part of your health assessment and physician review may be considered Protected Health Information ("PHI") under the Health Insurance Portability and Accountability Act ("HIPAA"). Our licensed physician and pharmacy partners are responsible for handling PHI in accordance with HIPAA and applicable state law. This section should be reviewed and expanded by qualified legal counsel to accurately reflect your organization's HIPAA compliance program, including any Business Associate Agreements in place with telehealth and pharmacy partners.
We may share your information with:
The Site may use cookies and similar technologies to remember your preferences, keep you signed in, and understand how the Site is used. You can control cookies through your browser settings; disabling cookies may affect some Site functionality.
We use reasonable administrative, technical, and physical safeguards designed to protect your information, including encrypted checkout on our patient portal. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on your state of residence, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain uses. To submit a request, contact us using the details below. We will respond in accordance with applicable law.
HardRx services are intended only for adults. We do not knowingly collect information from anyone under 18 years of age. If we learn that we have collected information from a minor, we will take steps to delete it.
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page. Continued use of the Site after changes take effect constitutes acceptance of the revised policy.
Questions about this Privacy Policy can be directed to:
Hard Health
15251 Pipeline Lane, Huntington Beach, CA 92649-1135
Email: CustomerService@hard.health
Phone: 855-927-0390